• dosespot
 
Support Info
Dosespot@enclarapharmacia.com
800-enc-lara

Login Failed: Invalid encrypted User Id. For further assistance, please contact DoseSpot Support.

Login Failed: Failed validation check. For further assistance, please contact DoseSpot Support.

Login Failed: Not a clinician. For further assistance, please contact DoseSpot Support.

Login Failed: Clinician does not have access to the clinic. For further assistance, please contact DoseSpot Support.

Login Failed: Clinician has not been confirmed. For further assistance, please contact DoseSpot Support.

Login Failed: Unknown User. For further assistance, please contact DoseSpot Support.

Login Failed: Incorrect single sign on calculations. For further assistance, please contact DoseSpot Support.

Login Failed: Clinic is not valid. For further assistance, please contact DoseSpot Support.

Login Failed: Your account is locked. Please contact your system admin.

Login Failed: Your account is inactive. For further assistance, please contact DoseSpot Support.

The patient doesn't exist.

The patient is invalid.

The patient is inactive.

There was an error saving the patient information. Please try again. For further assistance, please contact DoseSpot Support.

There was an error saving the patient information. Please try again.

Single Sign On Error

You have provided invalid values for your single sign on credentials.

Doctors, Dentists, and Medical Professionals:

If you have not yet signed up for DoseSpot, then please talk to your practice management software company or EMR software company to do so.

It's worth it. Seriously...

DoseSpot Integration Software Development Customers:

Please check your credentials to make sure that you are using the correct Clinic Key and Clinic ID that was provided to you directly (NOT the sample key from the API document).

The most common integration error is using staging credentials on production (and vice versa)